Welcome to Buchanan Galleries
With the relaxation of restrictions in Scotland from 9th August, the health and wellbeing of everyone that visits Buchanan Galleries remains our highest priority.
Below is some information you may find useful when visiting us...
Face coverings
From 9th August, anyone visiting Buchanan Galleries must still wear a face covering, unless they are exempt. Our teams will also continue to wear face coverings, unless exempt, to protect those around them.
Social distancing
As of 9th August 2021 there will be some changes here. These changes include the removal of the one-way system and the return to our pre-Covid capacity levels.
In this time of change, we ask that everyone visiting Buchanan Galleries treats fellow guests and staff with respect, and gives each other a little bit of extra space as we all get used to this more relaxed approach.
Be kind
The pandemic has been an incredibly difficult time for many people and our outlook is one of positivity and excitement as we welcome back guests into a safe, fully re-opened Buchanan Galleries!
Our teams are on hand to keep everyone safe - please treat them with respect. We will not hesitate in asking people to leave the centre if they are abusive towards our staff.
Good hand hygiene
While visiting Buchanan Galleries, we would appreciate it if you could regularly sanitise or wash your hands to keep yourself and others safe.
You will find hand sanitisers at regular points throughout the centre and hand washing facilities are available in the centre toilets.
Centre cleaning
Our teams continue to work hard to ensure all our guests feel safe when they visit Buchanan Galleries. That means we'll continue to maintain the cleaning regimes we've had in place throughout the pandemic.
FREQUENTLY ASKED QUESTIONS
Will centre staff be wearing masks?
As per Scottish Government guidance, it will continue to be mandatory for staff and guests to wear a mask, unless they are exempt.
Will you still be making hand sanitiser freely available for the public?
Hand sanitiser stations are still available to use throughout Buchanan Galleries.
How will you stop an outbreak of Covid if the rules are being relaxed?
Our teams continue to work hard to ensure all our guests feel safe when they visit. Our covid risk assessment remains in place, and we will continue to follow all the necessary guidance.
We would also ask that anyone visiting Buchanan Galleries treats their fellow visitors and our teams with respect as we all get used to these new freedoms. Please give one another plenty of space.
Are you changing centre capacity?
Yes, with social distancing guidance being lifted we will be reverting to the capacity levels we had prior to Covid.
Will the centre hours remain the same?
Centre opening hours remain the same. Our core opening hours are Mon-Wed 9am - 6pm, Thu-Sat 9am - 7pm, and Sunday 10am - 6pm.
How can I find out the most up to date store information, and details of store opening times?
Please click here for the stores that are currently operating different opening hours to the centre. These may be subject to change so to avoid disappointment, please call the retailer directly, ahead of your visit.
Are all the toilets open?
Yes, all toilet facilities are open.
Will all the baby feeding and changing facilities be open?
Yes, all toilets and baby change facilities are open.
Will there be any changes to the lifts?
All lifts are in operation. Single occupancy or household occupancy is still encouraged. When you are considering using the lift, please prioritise space for pushchairs and disabled access.
